How the three services fit together
They are one activity seen at three moments. Calibration is the measurement that every LED wall we sell or rent passes before it leaves
the laboratory in Arzano, and the service we offer separately on walls of any make. Sale is the permanent installation, specified
component by component from a site survey and followed after commissioning by remote monitoring. Rental is the same hardware and the same
people for the duration of an event or a trade show, with transport, assembly, dismantling and a technician quoted as separate items.
The instruments, the team and the rule are shared: nothing is declared that has not been measured.
What happens after you write to us
A written reply within 24 working hours. For a permanent installation, a free site survey anywhere in Italy: we measure the space, the
viewing distances, the ambient light and the electrical supply, and only then propose a configuration with a bill of materials that names
the brand and model of every component. For a rental, a quote built on the venue, the dates and the booth, with the wall's peak power
draw stated so that you can order the right supply from the organiser. For a calibration, a quote within 72 hours from the details of
the wall, followed by a signed PDF report with the raw data.
Six quality tiers, one rule
Every wall we sell belongs to one of six selection tiers — Essential, Bronze, Silver, Gold, Platinum, Diamond — which differ in the LED
package, the bonding wire, the current at which the chip is driven, the driver IC and the power supply, and therefore in brightness,
longevity and warranty. From Silver upwards the wall is built to a bill of materials we write; Bronze and Essential are series products
that pass the same incoming test. The tier is chosen for the use and the budget, not the other way round, and it is written on the quote:
a customer who chooses Essential knowing what it is has bought well, and one who believes he is buying Gold at an Essential price has not.
Who we are not the right supplier for
We would rather educate a buyer than close a sale. The five questions to ask any LED wall supplier — which LED package, which bonding
wire, at what percentage of its maximum current the chip works, which driver IC, what the power supply's efficiency is — are given here
without condition; if you take them to a competitor and the answer is better, you have bought well anyway. It follows that if the only
criterion is the lowest price, we are probably not the supplier for the project, and it is fairer to say so at the start than to find
out in the negotiation. Where the criteria are what the wall is made of and how long it will run, the conversation is worth having.